Privacy Policy

What You Need To Know

ORCC Gear understands your concern about how personal information is gathered and used.  We present this policy so you can be assured that personal information is treated in a responsible and safe manner.


What information do we collect?

We collect information from you, when you place an order with ORCC Gear. When ordering on our site, as appropriate, you may be asked to enter your name or e-mail address.  You may, however visit our site anonymously.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

* To process your orders - Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without content, other than for the express purpose of delivering the purchased product or service requested by the customer.

* To send e-mails or call - Your information, when placing an order, we may need to e-mail or call you to expedite your order to the best of our abilities.  In some cases, the product you purchased may be out of stock or to give you a tracking number for delivery of the product you purchased.

* To personalize your experience - Your information helps us to better respond to your individual needs.

* To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you.

* To improve customer service - Your information helps us to more effectively respond to your customer service request and support needs.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information; you enter for placing an order.  Rest assure your information is protected during check-out.

* ORCC Gear is secured with a Web Server SSL Certificate.  Transactions on the site are protected with up to 256-bits Secure Socket Layer encryption.

* ORCC Gear uses PayPal to process your transaction of purchasing.   PayPal is highly secure.  They use industry-leading technology (such as SSL) to keep your information safe. PayPal automatically encrypts your confidential information in transit from ORCC Gear to theirs using the Secure Socket Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially


Do we use Cookies?

As a vistor to any of our sites, you can engage in many activities without providing any personal information. However, we do collect and aggregate information pertaining to the the web pages visited and general usage patterns through the use of "cookies" as described below.  Such information is not linked to any personal information.  The basic information we collect helps us to identify the most popular areas of our sites and allows us to determine the effectiveness of our promotional activites.


Cookies collect information like IP addresses, operating systems and browser software, but they do not collect any personal information.  Cookies enables us to customize your experience and provide greater conveniences at our sites.  ORCC Gear will not allow any third party to use cookies to track or collect any personally identifiable information from you.  You have the ablity to accept or decline cookies; you should refer to the instruction for your file management software to locate the file or directory that stores cookies.  You may be able to accept or decline cookies by modifying the settiings on your browser.


Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties personally identifiable information.  This does not include trusted third parties who assist us in operating our websites, conducting our business or serving you, so long as those parties agree to keep this information confidential.  We may also release information when we believe release is appropriate to comply with the law, enforce our sites policies or protect ours or others rights, property or safety.


Third party links:

Occassionally, at our discretion, we may include or offer third party products or services on our website.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Online Privacy Policy Only:

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms of Use:

Please also visit our Terms of Use section establishing the use, disclaimers and limitations of liability governing the use of our websites.


Your Consent:

By using our sites, you consent to our Privacy Policy.


Changes to our Privacy Policy:

If we decide to change or add to our privacy policy, we will post those changes on this page. This policy was last modified on 08/13/2016


Contacting Us:

If there are any questions regarding this Privacy Policy. You may contact us using the information below.

8:00am through 8:00pm CST

Monday through Sunday

Exception on Holidays


Customer Service Number:

888-464-5414 (Toll Free)


Fax Number:

855-207-4500 (Toll Free)


Email Address:


Mailing Address:

P.O. Box # 30

Fenton, MO. 63026


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